One of our key values is client centricity; putting clients at the centre of all that we do. We’re always keen to listen to our clients and to understand how they feel about us, our service and how we help them with their financial planning
We regularly ask clients for their opinions and we’re very proud of our recent feedback and are keen to share this with you.
Below are a few of the comments we have received in the last few months.
‘We have been really happy with the service from Furnley House. John Woolhouse has been excellent in how things were explained and makes the whole experience a good one.’
- M. Ford
‘We have known George for many years and throughout that time he has treated us with respect and considered our financial needs at all times – we would be lost without him.’
- C. Perry
‘I am very pleased with the service and results achieved so far with my pension investment when dealing with Neil. I also feel reassured that there is a good-sized team working at Furnley House.’
- R. Lievers
‘Stefan took the time to fully understand my circumstances, needs and objectives and provided a solution that met my requirements. He was flexible in seeing me at a time that suited me and never rushed through an appointment – taking the time to ensure my full understanding.’
- K. White
‘I have received financial advice before and have never felt confident going forward, John explained everything in a way that was understandable and I felt comfortable proceeding to invest with Furnley House.’
- L. Peel
‘Kevin was incredible during a very stressful time. He was very supportive, explained the services and the products to me simply so I would understand all the steps/processes throughout. I’ve already recommended to friends and family! Would not use anyone else.’
- S. Reilly