Why Furnley House?
We created Furnley House because we saw that financial advice could be different
We've each witnessed the hardship caused by a lack of ethical money guidance - people close to us, struggling to pay for things like retirement or medical treatment, just because they never had the right person there to give good advice.
Furnley House is our answer. It's a real way to help people live the life they want. So here we are, ready and able to provide ethical and independent advice for you, your family and your business.
We're truly independent
Our advisers are free to choose what's best for you, and we have access to the whole market, so we can draw on the full range of different options.
Our team is highly qualified and between us, we have more than 150 years' experience as financial advisers. We've seen the good, the bad and the ugly, and we're determined to raise the bar for our profession.
We'll be frank with you
We want to show you what real transparent financial advice is like. We're entirely unbiased, and if doing nothing is your best option, we'll tell you.
We walk in your shoes
We make your goals our own, and do everything to give you the best possible experience. We'll make sure everything is fast, simple and done on your terms. Our client testimonials say it all.
We take the long view
Our team is young enough to be with you for the long-term, planning ahead and anticipating your changing financial needs as you move through each stage of life.
We take it personally
It's about relationships, not products. We're looking to build a lifelong partnership with you and your family, as a trusted adviser you can turn to at any time.
How We Work
Being your financial planning partner makes for a particular way of working. Each of our advisers is able to draw on our wealth of in-house expertise, rather than relying on outsourcing. And if you give us a complex challenge, we’re likely to get together and challenge each other until we are sure we’ve got the solution that’s right for you. That way you get the full benefit of our combined expertise. We’ll explain everything clearly and only recommend what fits. If nothing is better than what you’ve already got we’ll tell you.
What to Expect
Above all expect a pleasant surprise. We work on your terms and do everything we can to give you the best possible experience.
Focused on You:
Step One: listening to you
Your Furnley House adviser will meet when and wherever suits you and spend time learning about your financial situation, your plans, your hopes and fears and how you feel about risk.
Step Two: a strategy for you
Our team will get together and talk through everything you’ve told us. We’ll explore the whole market and talk with specialist advisers if necessary to find the best combination of services and products, putting it all together in a personalised plan for you.
Step Three: talking it through
Your adviser will meet up with you again to share the plan and explain our recommendations for achieving your financial goals, taking time to make sure you’re clear and happy about what we’re proposing.
Step Four: wheels in motion
When you’re entirely happy we’ll do the legwork to make sure everything happens in a seamless and timely way. We’ll give you a report setting out our recommendations and your options, and agree with you what level of ongoing support will suit you best.
Step Five: the partnership continues
We’ll stay in touch to keep your plan up to date and make sure things work out over time, as circumstances change. And you can get in touch with your adviser anytime you need to talk.
What's an IFA
An Independent Financial Adviser or IFA is someone who’s professionally qualified to give unbiased guidance on financial matters and recommend suitable financial products from the whole of the market. In 2013 new rules were introduced, setting more stringent requirements for the profession and helping to make sure that all IFAs are properly qualified and in a position to offer truly independent advice.
Kevin has always given brilliant advice. I have been particularly impressed in how he has explained the process to me as someone who doesn’t understand the financial world particularly well. He has listened to any concerns and done what is right for me.
Excellent service and company, I feel assured my future investments/pension is secure. Paul is great, explains everything so I can understand it, nothing is ever a problem, his professionalism is top drawer. Many thanks Paul.
We have been so impressed and grateful for the personal service we have received. Our adviser feels like a personal friend and a great support in an area of which we have little knowledge.
In the 2+ years that my wife and I have been using Furnley House to manage our investment portfolios, the service we have received has been nothing short of exemplary.
Excellent customer service and advice. No pressure, just great advice, tailored to me on top of being extremely responsive.
I have worked with George for many years and his advice has always been very valuable. He is always available whenever I need advice and explains things in layman’s terms!
I’ve had contact with several people in the organisation and received excellent customer service and advice. No pressure, just great advice, tailored to me on top of being extremely responsive. The client portal is the best I’ve seen and keeps everything in one place. Very highly recommended.
Pete and Helen are clients of John Woolhouse and we asked them about their relationship with John and how having a good Financial Adviser has helped them achieve their dreams.
Steve Collier joined us as Financial Planner in September 2016. With over 30 years of experience in the financial services industry, Steve bought a wealth of knowledge to Furnley House and a number of his clients chose to stay with Steve and moved their investments to Furnley House. One of those clients was Stephen Walsh, he started working with Steve ove… Read more
I couldn’t manage my finances efficiently without the advice of Matt Hughes. He is very patient with my misunderstandings!